How an online electronics retailer lifted conversion by 34% with triggered SMS campaigns
The customer held a base of 8,000 opted-in contacts collected through a form on their site. Most of them were still at the browsing stage and far from a decision. Calling 8,000 numbers one by one was simply not feasible.
Re-engage that dormant base and turn it into qualified enquiries inside a short campaign window, without adding headcount to the sales team.
We sent a short SMS with a tracked link to the company site. The copy led with the single strongest benefit, giving recipients a clear reason to tap through and read the full offer rather than trying to sell inside the message.
Of 8,000 recipients, 720 people (9%) clicked through to the site. Of those, 30% submitted a request for more information, and 6 new contracts were signed. A campaign spend of $102 returned an ROI of 180%.
Instant delivery to any number worldwide. Ideal for alerts, order confirmations, reminders and promotional offers.
The new message format that combines the reach of SMS with the richness of a messenger: media, buttons, carousels and analytics.
Bulk campaigns with images, buttons and tracking. Add your branded avatar and links, and follow customer clicks in real time.
Not sure which plan or channel fits your case? Our manager will help you choose the right setup for your business, estimate the budget for your destinations and answer any questions.
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